Privacy policy

Effective Date: March 2, 2026
Website: www.truestruggle.com

True Struggle Apparel (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from www.truestruggle.com.

1. Information We Collect

Device Information

When you visit our site, we automatically collect certain information, including:

  • IP address

  • Web browser type and version

  • Time zone

  • Cookie data

  • Pages and products viewed

  • Search terms

  • Interaction data

This information helps us improve our website performance, marketing, and customer experience.

Order Information

When you make or attempt to make a purchase, we collect:

  • Full name

  • Billing and shipping address

  • Payment details

  • Email address

  • Phone number

This information is used to process payments, fulfill orders, communicate with you, and prevent fraud.

2. Email Marketing

By subscribing to our email list (including book launch lists and promotional offers), you agree to receive marketing emails from True Struggle Apparel.

You may unsubscribe at any time by clicking the unsubscribe link in any email.

We do not sell or rent your email address.

3. SMS Marketing & Mobile Information

When you provide your phone number through checkout, pop-ups, forms, or marketing opt-ins, you consent to receive recurring automated promotional and personalized text messages from True Struggle Apparel.

These messages may include:

  • Order confirmations

  • Shipping updates

  • Cart reminders

  • Product launches

  • Promotions

  • Brand announcements

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message received.

We do not sell, rent, or share your mobile information with third parties for their marketing purposes.

Your phone number may be shared only with trusted service providers such as Shopify, Klaviyo, SMS marketing platforms, payment processors, and shipping partners strictly for operating our business and delivering services to you.

4. Sharing Your Information

We may share your information with:

  • Shopify (our ecommerce platform)

  • Payment processors

  • Email and SMS marketing providers

  • Shipping carriers

  • Analytics and advertising providers (such as Meta and Google)

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies and tracking technologies to:

  • Improve website functionality

  • Analyze site traffic

  • Personalize marketing and advertising

You can disable cookies through your browser settings.

6. Data Retention

We retain order and customer information for business, accounting, and legal purposes unless and until you request deletion.

To request deletion of your data, email:
support@truestruggle.com

7. Contact Information

If you have questions about this Privacy Policy, contact:

True Struggle Apparel
Website: www.truestruggle.com
Email: support@truestruggle.com

📦 REFUND POLICY

Effective Date: March 2, 2026

All sales made through www.truestruggle.com are final unless otherwise stated.

We accept returns or exchanges only under the following conditions:

  • The item received is defective

  • The wrong item was shipped

Return requests must be submitted within 7 days of delivery confirmation.

Items must be:

  • Unworn

  • Unwashed

  • In original condition

  • With original packaging

Customers are responsible for return shipping costs unless the error was made by True Struggle Apparel.

To request a return or exchange, contact:
support@truestruggle.com

Approved refunds will be issued to the original payment method.